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Workshop 1
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workshop 2
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| Incognito Appliance System Mechanics I Training for Staff |
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Orthodontic Digital Workflow – Impressions and beyond |
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Session 1: 0830-1000
Session 2: 1030-1200 (repeat)
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Session 1: 0830 – 1000
Session 2: 1030 – 1200 (repeat)
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Presenter:
Ms Cathy Sundvall |
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Presenters:
Mr Daniel Ryan and Ms Wendy Walker |
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Presentation:
This workshop provides the clinical team members with the essential techniques required for successful implementation of the Incognito Appliance procedures. This workshop demonstrates the details and importance of each step, from impression taking to archwire placement, and provides hands-on training opportunities.
Workshop Objectives:
* Learn techniques and tips for accurate impressions.
* Review of bonding materials, instrumentation and practice organisation.
* Review critical steps for preparing the teeth for bonding including micro-
etching, isolation techniques and patient placement.
* Understand the importance of adhesive utilisation and tray placement/removal.
* Review of archwire placement and ligation techniques.
* Review and demonstration of bracket preparation and re-bonding procedures.
* Question and Answer session to promote effective understanding of the
Incognito Appliance procedures based on the participants specific needs.
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Presentation:
This workshop provides the clinical team members with the knowledge and skills to obtain high quality impressions for digital models and device manufacture. We will also provide an overview of the emerging technologies and the implication for practices in Australia and New Zealand.
With the advent of customized lingual and labial orthodontic appliances, computer-assisted bracket placement, custom archwires, etc, it has become incumbent upon orthodontic auxiliaries to become proficient in taking excellent impressions chairside. Eliminate stress, eliminate lab rejections and enjoy the ease of your workflow by learning tips and hints on impression proficiency. This fun and informative session will target correct techniques in order to produce first-time quality impressions, enhance the patient experience, and eliminate the need for retakes and unnecessarily long chair times.
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Workshop 3
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| Initial Consult to Retention: Tips for Smooth integrating of Invisalign into Orthodontic Practice |
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Session 1: 0830 – 1000
Session 2: 1030 – 1200 (repeat)
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Presenter:
Dr Vicki Vlaskalic |
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Presentation:
Since the Australian launch of Invisalign, in 2002, we have seen many changes and improvements to the Invisalign System. We will look at the evolution of the system, from its inception through to 2012. Reviewing the initial features and attachments and the changes over the years to the launch of Invisalign G3 in 2011; providing us with the most significant collection of innovations and new features in the company’s history.
The evolution of the Invisalign System shows ongoing improvements in clinical efficacy and practice workflow, the introduction of intra-oral scanning techniques, the latest in software improvements and interactivity, along with gradual changes to the aligners themselves. As Invisalign continues to evolve as a treatment modality we are proud to exhibit an increasingly broad range of suitable patients and successful treatment outcomes using sequential plastic aligners.
One of the more recent and significant changes to the Invisalign process is the introduction of intra-oral scanning techniques, which occurred in 2011. This new interoperability provides doctors with an alternative to the PVS impression and scanning technique for capturing the accurate data required prior to starting Invisalign treatment. Ross Phillips, from Core3D Centres, will give us an in-depth look at the introduction of this technology, how it works and how it can be incorporated into your practice and simplify your Invisalign treatments and will give a live demonstration of the scanner in use.
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Workshop 5
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Workshop 6
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| Telephone Techniques |
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TC IT! (Treatment Coordinate It) |
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Session 1: 0830 – 1000
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Session 2: 1030 – 1200
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Presenter:
Ms Kathy Metaxas |
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Presenter:
Ms Kathy Metaxas |
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Presentation:
Your reputation begins the moment your telephone is answered! Exceptional Telephone Techniques are paramount to any successful Practice and is the key ingredient to provide the highest level of Customer Service to your Patients.
The way you manage the telephone reflects on the entire Practice so it must be a positive one, every time!
Discover how to leave a lasting impression on the telephone.
Outline:
* The right tone – at the right time – using the right words
* Power words and SOL – Service Orientated Language
* How to convert your difficult Patients
* How to minimise cancellations and late notice rescheduling
* How to get the Patient / Parent to accept your appointment templates
* How to manage financial enquiries
* How to win over the ‘shopper’ calls
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Presentation:
Introduce a Treatment Coordinator into your Practice and watch your Case Acceptance and Patient Satisfaction soar! This role builds referrals!
The Treatment Coordinator supports your busy Front Office, streamlines your clinical areas and offers Patients the highest standard of individual and personalised care.
Create ‘Raving Fans’ and move your Practice to a new level.
Outline:
* Service ‘beyond the expectation’ of all Patients
* The Treatment Coordinator Job Description and Responsibilities
* Communication Skills to get a YES
* The ‘New Patient Experience’
* Scheduling for Production
*Pending Program and follow ups
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